Studio Policies

Booking & Attendance

All classes must be booked in advance through our website or the Mindbody app.

If you're joining us for the first time, please arrive at least 15 minutes before class for a studio and MegaPro orientation.

For safety reasons, guests arriving more than 5 minutes after class begins may not be permitted to join the class.

Cancellation & No-Show Policy

Plans change, and we understand. If you need to cancel your class, please do so at least 12 hours before the scheduled start time.

For cancellations made within 12 hours of class:

Class credits will be forfeited.
Unlimited members may be charged a $15 late cancellation fee.

If you do not attend a reserved class without cancelling:

Unlimited members may be charged a $20 no-show fee.

Changing to another class within the 12-hour cancellation window may be treated as a late cancellation.

Waitlist Policy

Our waitlist is designed to give guests the best opportunity to get into a full class.

When a spot becomes available, guests on the waitlist will be automatically added on a first-come, first-served basis up to 2 hours before class begins.

You may remove yourself from the waitlist at any time before being enrolled without penalty.

Once enrolled, our standard cancellation and no-show policies apply.

Membership Holds

Need to take a short break? Memberships may be placed on hold for up to 14 days once every 6 months.

Hold requests must be submitted at least 3 days before your next billing date to avoid automatic charges.

Additional holds may be considered in cases of injury or pregnancy with appropriate medical documentation. Pregnancy-related holds may be approved for up to 12 months with a physician's note.

Membership Cancellations

Memberships automatically renew every 30 days unless cancelled.

Cancellation requests must be submitted in writing and are subject to the terms of your membership agreement.

Any minimum commitment period must be completed before cancellation can take effect.

Refund Policy

All purchases are final.

We do not offer refunds, transfers, credits, or price adjustments on memberships, class packages, single classes, retail items, café purchases, gift cards, or promotional offers.

If you have any questions before making a purchase, our team is always happy to help.

Grip Socks

Grip socks are required for all classes for safety and hygiene purposes.

If you forget yours, grip socks are available for purchase at the studio.

Cashless Studio

Selah is a cashless and primarily paperless studio.

We accept major credit cards, debit cards, and approved electronic payment methods.

Studio Etiquette

We strive to create a positive and respectful environment for everyone.

We ask all guests to treat fellow members, instructors, staff, and studio property with kindness and respect.

Personal Belongings

Please keep personal belongings secure while attending class.

Selah Studio is not responsible for lost, stolen, or damaged items.